Programme description
VOLTRIX INC., a corporation incorporated under the Canada Business Corporations Act (corporation number 1744566-1) and registered extra-provincially in Ontario (Ontario Corporation Number 1001410770), trading as Voltriiix ("Voltriiix"), offers a text messaging programme to people who have submitted a car search request on voltriiix.com and opted in to receive texts about it. Messages relate to your own request and may include:
- Confirmation that your request was received
- Updates when a matching vehicle is found
- Follow-up if part of your request is incomplete
- Price and availability updates on a vehicle you are considering
- Next steps: what we need from you to proceed, and arranging a viewing or delivery
This programme does not send unrelated third-party advertising. Every message ties back to the car search request you submitted.
All Voltriiix messages are sent from 1 (844) 387-9642.
How to join (express consent, under CASL)
You join by submitting your phone number and taking a clear, positive action - checking the SMS consent box (unchecked by default) - on the Voltriiix car search form. This is express consent as required under CASL: we do not treat submitting the rest of the form, or any other action, as consent to be texted. Consent to receive text messages is never a condition of using the site or submitting a request, and remains valid until you withdraw it by opting out below.
Message frequency
While your car search is active, expect up to approximately 8 messages within 30 days. Frequency varies with your own search: an active search that is moving quickly generates more messages than a quiet one, and once your search is closed we stop messaging you. Message and data rates may apply.
HELP
For help, text HELP to 1 (844) 387-9642, reply HELP to any Voltriiix text message, or contact us:
- Email: [email protected]
- Text or call: 1 (844) 387-9642
- Mail: VOLTRIX INC., 635 Sheppard Ave E, Toronto, Ontario M2K 1B6, Canada
STOP / opt-out
Text STOP to 1 (844) 387-9642, or reply STOP to any Voltriiix text message, at any time to opt out. You will receive one confirmation message that you have been unsubscribed, and no further messages will be sent to that number from any Voltriiix text programme. A STOP received in reply to any Voltriiix message is honored across all Voltriiix text communications with that number, not only the message it replied to.
Under CASL, we will honour a STOP request (or any other opt-out request you send us) within 10 business days, and our opt-out mechanism stays usable for at least 60 days after any message it applies to.
You may also opt out by contacting us using the details above.
Supported carriers
This programme is offered to Canadian mobile numbers on the major Canadian wireless carriers (Rogers, Bell, Telus, and their sub-brands and resellers). Carriers are not liable for delayed or undelivered messages, and participation may vary by carrier and is not guaranteed. This programme sends to Canadian mobile numbers only and does not send messages to US mobile numbers. Voltriiix messages are sent from a toll-free number, which is verified through the carriers' toll-free messaging verification process. That is a different track from A2P 10DLC, which applies to local long-code numbers, and from the identity verification some platforms use for Canada-only local traffic. This does not change what a recipient experiences.
Privacy
Your mobile number and consent are never shared with or sold to third parties or affiliates for their own marketing. We retain your consent record - the date, the exact wording shown, and its version - for at least 3 years after our last message to you, as required under CASL. Full detail is in our Privacy Policy, Section 4 ("Mobile information and SMS consent (CASL)").
Cost
There is no charge from Voltriiix to join this programme. Message and data rates from your wireless carrier may apply.
Support contact
- Email: [email protected]
- Text or call: 1 (844) 387-9642
- Mail: VOLTRIX INC., 635 Sheppard Ave E, Toronto, Ontario M2K 1B6, Canada